Product Warranty

Most Utrend products include a 2-year limited warranty against defects in materials and workmanship under normal use. This covers manufacturing defects, not damage from drops, liquid exposure, misuse, or unauthorized modifications.

• Normal wear and tear
• Accidental damage (drops, cracks, liquid damage)
• Damage from unauthorized repairs or modifications
• Cosmetic damage that doesn't affect functionality
• Products purchased from unauthorized resellers

1. Email support@utrend.ca with your order number, a description of the issue, and photos or video if applicable.
2. Our team will review your claim within 2–3 business days.
3. If approved, we'll repair, replace, or refund the product at our discretion.

Some brands include their own extended warranty. Check your product packaging or contact us if you're unsure which warranty applies to your item.